Right of withdrawal for online orders
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must send us (Krüger Druck+Verlag GmbH & Co.KG, Handwerkstraße 8-10, 66663 Merzig, Germany, telephone: +49 (0) 68 61 / 70 02 - 0, fax: +49 (0) 68 61 / 70 02 - 125, e-mail: firstname.lastname@example.org) of your decision to revoke this contract by means of a clear written declaration (e.g. a letter sent by post, fax or e-mail).
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Exclusion for customised goods (§ 312g para. 2 no. 1 BGB)
Products manufactured and personalised especially for you are excluded from the general right of withdrawal after production release by you or a person authorised by you.
Consequences of revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods. After inspection by our company, the return costs may be refunded by us as a gesture of goodwill.